PCCW

Call Centre Sales Representative / Executive

PCCW
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Call Centre Sales Representative / Executive

Location: Hong Kong

  • Handle customer's telephone inquiries and requests in a tactful and timely manner
  • Perform consultative and proactive selling of all company products & services
  • Establish good customer relationship by offering one-stop-shop service
  • 42.5 working hours per week & shift duty is required - (Outbound : Mon-Sat :1230-2200) (Inbound : Mon-Sun :0800-2200)
  • Work Location: (Outbound : Mongkok, Kowloon Bay, Lai Chi Kok) (Inbound : Shatin, Lai Chi Kok)
  • Post-Secondary / F.5 or above with some sales experience. Experienced Candidate with 2 years of sales experience will be considered as Sales Executive
  • Good command in English and Cantonese (Native English candidates will be assigned to English Hotline with extra allowance)
  • Good telephone manner and service attitude
  • Good communication and interpersonal skills

Technical Skills

  • Sales