Call Center - Technical Service Representative / Executive

Full-time
Junior (less than 3 years)

Posted 

Technical Skills

  • Customer Service
  • Technical Support

Job Description

Call Center - Technical Service Representative / Executive

Location: Hong Kong

  • Provide good customer service on handling technical support enquiries
  • Cooperate with other teams members to resolve customer's request efficiently
  • Promote & cross-sell company products/services
  • Work Location: Shatin
  • 42.5 or 48 working hours per week (optional to candidates)
  • Willing to take up day or night shift duties including weekends & public holidays (an advantage for candidate who can take up night shift to get an extra allowance of $1500 monthly)
  • Post-Secondary or F.5 with 1 year of customer service experience
  • Degree holders / more experienced candidates to be considered as Service Executives
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills
Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelLower Secondary
LanguageEnglish, Cantonese
PCCWTechnical Support Manager

27/F, PCCW Tower, Tower A, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

directions_walk5 mins walk from Quarry Bay Station