Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English

Job Description

IT Support

Responsibilities:

  • Provide in-house daily operational and technical support and troubleshooting services to end-users
  • Support ERP system installation, configuration, troubleshooting and go-live
  • Support user acceptance test, prepare user / system support manual and conduct user training if necessary
  • Handle maintenance and operations of backup system and disaster recovery system
  • Maintain and update inventory records of IT assets and technical documentations

Requirements: 

  • Higher Diploma or above in I.T. related disciplines 
  • At least 2 years hands on experience in computer hardware/ software, server, network setup and general application support 
  • Familiar with MS Windows and MS office
  • Good knowledge of LAN, WAN, IDS, VPN, application access, etc
  • Strong in problem solving and tackle difficult support cases; 
  • Self-Motivated with good communication and interpersonal skills

We offer attractive salary package, fringe benefits including annual leave, medical benefit, staff purchase discount, MPF, year-end double pay, career path to the right candidate. 

Interest parties please send your updated resume with present and expected salary, and date of availability to [email redacted, apply via Jobable]


Technical Skills

  • Disaster Recovery Planning
  • Inventory Management
  • Microsoft Access
  • Training
  • WAN