Octopus Holdings Limited

Manager, Equipment Maintenance Services (Operations Department)

Octopus Holdings Limited
Full Time
Kowloon Bay
Lead (more than 10 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Manager, Equipment Maintenance Services (Operations Department)

Create more incredible numbers by:

  • providing technical advice, assessment and support new product design and development
  • monitoring the performance and quality of equipment suppliers and service partners
  • achieving the target service level standards of the maintenance team
  • maintain reasonable stock level of spare parts
  • providing high quality of customer service to the Services Providers and customers
  • handling from complaints of Services Provider and customers
  • improving the existing business processes continuously for better serving our Services Providers and customer
  • preparing monthly reports to the customer and management

A right fit for your portfolio?

  • A degree holder in Electronics Engineering, Mechanical Engineering, Logistics Management or related discipline.
  • Minimum 10 years of experience in electronics field, with at least 5 years in managerial position
  • With sound knowledge and experience in quality control/ assurance of equipment and parts maintenance services
  • Familiar with manufacturing process of electronic devices
  • Logistics management of equipment, hardware and parts will be an advantage
  • Knowledge in the IC and electronic components is preferred
  • Strong planning and organizing, influencing, and interpersonal skills
  • Good customer service awareness and analytical skills
  • Able to detect system loopholes and malpractice in work routines
  • Proficient in spoken and written English and Chinese. Fluency in spoken Mandarin will be an advantage
  • Candidates with less experience would be considered as Assistant Manager

How to Apply

Please send your resume, present and expected salary, contact details and quoting the reference number by e-mail to: recruit@octopus.com.hk

Technical Skills

  • Customer Service
  • Manufacturing
  • Product Design
  • Quality Control