Part Time Guest Relations Officer - Counter Operations

Full-time

Posted 

Job Description

Part Time Guest Relations Officer - Counter Operations

Responsibilities

The incumbent will be responsible for providing guest services, handling guest enquiries and complaints, conducting VIP visits, as well as providing administrative support to the Guest Services Department.

- Working hours: Maximum 18hrs / week
- Salary: $65/ hour

Requirements

- Diploma or above in Tourism and Hospitality or related disciplines
- With at least 1 year working experience, preferably practical experience in hospitality or guest-oriented job in front-line capacity
- Customer-oriented with pleasant manner
- Able to work under pressure in a fast moving environment
- Strong communication skills with solid experience in complaint handling
- Good command of both spoken and written English and Chinese, including Putonghua
- Willing to work on shifts including weekends and public holidays
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
Ocean Park Hong KongHospitality, Food and Beverage

Ocean Park, Aberdeen, Hong KongOcean Park, Aberdeen, Hong Kong

directions_walk11 mins walk from Ocean Park Station