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Part Time Guest Relations Officer – Call Centre

Ocean Park Hong Kong

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Part Time Guest Relations Officer – Call Centre

Full-time

Posted 

Job Description

Part Time Guest Relations Officer – Call Centre

Responsibilities

- Working hours: Maximum 18hrs / week
- Salary: $59/ hour

The incumbent will be responsible for providing in-park guest services and promotion, handling guest enquiries and complaints through Ocean Park hotlines, conducting VIP visits, as well as providing administrative support to the Guest Services Department.  

Requirements

- F.7 or above with 5 passes in HKCEE/HKESE including English and Chinese

- Preferably with at least 1 year working experience in hospitality or guest-oriented job

- Customer-oriented with pleasant manner

- Able to work under pressure in a fast moving environment

- Strong communication skills

- Good command of both spoken and written English and Chinese, including Putonghua

- Willing to work on shifts and during weekends and public holidays

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

Employment TypeFull-time
Education LevelLower Secondary
LanguageEnglish, Cantonese
Ocean Park Hong KongHospitality, Food and Beverage

Ocean Park, Aberdeen, Hong KongOcean Park, Aberdeen, Hong Kong

directions_walk11 mins walk from Ocean Park Station