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Part Time Guest Relations Officer – Call Centre

Ocean Park Hong Kong

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Part Time Guest Relations Officer – Call Centre



Job Description

Part Time Guest Relations Officer – Call Centre


The incumbent will be responsible for providing in-park guest services and promotion, handling guest enquiries and complaints through Ocean Park hotlines, conducting VIP visits, as well as providing administrative support to the Guest Services Department.  

  • Working hours: Maximum 18hrs / week
  • Salary: $65/ hour


  • F.7 or above with 5 passes in HKCEE/HKESE including English and Chinese
  • Preferably with at least 1 year working experience in hospitality or guest-oriented job
  • Customer-oriented with pleasant manner
  • Able to work under pressure in a fast moving environment
  • Strong communication skills
  • Good command of both spoken and written English and Chinese, including Putonghua
  • Willing to work on shifts and during weekends and public holidays
Employment TypeFull-time
Education LevelLower Secondary
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Ocean Park Hong KongHospitality, Food and Beverage

Ocean Park, Aberdeen, Hong KongOcean Park, Aberdeen, Hong Kong

directions_walk11 mins walk from Ocean Park Station