OCBC Wing Hang Bank

Telephone Operator

OCBC Wing Hang Bank
Full Time
Central
Non-specified
Junior (less than 3 years)
Non-specified
English, Cantonese, Mandarin (Putonghua)

Job Description

Telephone Operator

Responsibilities

  • To handle all external and internal phone calls in professional and polite manner
  • To transfer phone calls and take messages for customers
  • To follow up customers' enquiries

Requirements

  • Secondary education or above
  • Minimum 1 year of experience in telephone operating
  • Self-motivated, customer-focused and a good team player
  • Excellent communication and interpersonal skills
  • Good command of spoken English and Chinese, Putonghua is an advantage