Collection Officer – Consumer Loans

Intermediate (3-6 years)


Technical Skills

  • Accountancy
  • Answering Telephones
  • Corporate Communications
  • Typing

Job Description

Collection Officer – Consumer Loans


  • Follow up repayment with delinquent customers by telephone dunning, written communications and outdoor visits
  • Monitor loans account and carry out appropriate actions for delinquent or problematic accounts
  • Assist in monitoring delinquency, loan losses and bad debt recovery
  • Provide administrative support and assist in any ad-hoc task assigned


  • Higher Diploma or above
  • Minimum 3 year's relevant experience in consumer loans collection
  • Good telephone manner, mature and able to work independently
  • Good communication and interpersonal skills
  • Good PC skills, fast and accurate typing
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
OCBC Wing Hang BankFinancial Services, Retail and Commercial Banking

G/F, Henley Building, 5 Queen's Road Central

directions_walk6 mins walk from Central Station