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Sales Support

Intermediate (3-6 years)


Technical Skills

  • Contract Management
  • Corporate Communications
  • Data Analysis
  • Due Diligence
  • Market Data
  • Market Research
  • Marketing
  • Microsoft Outlook
  • Product Management
  • Project Management
  • Sales

Job Description

Sales Support

We are currently seeking a Sales Support Specialist to join our Client Coverage Organization based in Hong Kong.  This individual will be a member of the Asia Pacific Client Coverage team and will support our Head of Asset Owners Index Sales based in Hong Kong.

  Scope of Responsibility /Expectation:

  • Supporting the sales process for MSCI index products and services and on general client sales and servicing.
  • Assist/Support business administrative functions such as client record management, contract management and preparation of sales and client presentation materials.
  • Play a key role in the pre-sales process assisting with market research and analysis of prospective clients, competitors, and market outlook, in prospecting for new clients and on-going sales support and client servicing.
  • Identifying solutions for clients requiring market data and high familiarity with MSCI’s various products and services.

  Specific Knowledge & Skills:

  • Pre-sales process management
  • Set-up and participate in prospective client discussions
  • New product placement support
  • Regular communication with Asia Client Coverage team
  • Pre-sales analysis, market and data analysis, competitor research, preparation of client presentation materials.
  • Answer prospective client inquiries about MSCI products, index calculation and methodologies
  • Guide and work with technical research teams to provide risk/return scenarios or analysis to assist clients as may be required in any due diligence exercise
  • Prepare RFP documents as well as various types of information for clients and for internal communications purposes
  • Prepare sales contracts, maintain client records diligently, prepare market and index data and perform basic analysis
  • Coordinate internally on setup of service delivery and client on boarding process
  • Work with other departments (Product Management, Marketing, Finance, etc.) to ensure that all client requirements are covered in product offerings
  • Enhance client relationships through proactive follow up on issues raised by clients
  • Execute ad-hoc project initiatives as appropriate in the sales process
  • This position may require occasional travel to client premises

     Desired Experience:

  • An organized and analytical individual with the ability to work individually and within a team
  • Ability to prioritize and multi-task within a fast-paced environment and great attention to details
  • Ability to articulate complicated concepts or methodologies orally and in writing to clients
  • Strong verbal and written communication skills in English (and high proficiency in Chinese is preferred but not mandatory)
  • Strong project management skills with the ability to handle multiple projects under tight, short-term deadlines; willingness to work overtime when necessary
  • Ability to work efficiently across diverse cultures in a global team and collaborating with colleagues across functions, geography, and business lines
  • Good understanding of or a strong interest in international financial institutions and global financial markets
  • Qualities such as strong organizational skills, good interpersonal skills and tenacity are desired
  • At least five years of work experience and experience or knowledge in the financial services industry is preferred
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese
MSCI IncFinancial Services, Retail and Commercial Banking

12th Floor, Nexxus Building 41 Connaught Road Central Hong Kong

directions_walk7 mins walk from Central Station