Morgan Stanley

PWM Asia, Bank Administration Management - Business Manager, Manager (Hong Kong)

Morgan Stanley
Full Time
West Kowloon
Non-specified
Senior (6-10 years)
Bachelor
English

Job Description

PWM Asia, Bank Administration Management - Business Manager, Manager (Hong Kong)

Location: Non-Japan Asia-Hong Kong-Hong Kong-Hong Kong

Company Profile


Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

 

Department Profile

Morgan Stanley Private Wealth Management Asia is an integrated business within Institutional Securities. We provide highly personalized, best-in-class investment advice, execution services and wealth management and banking solutions to Ultra High Net Worth individuals and families across the region.

 

About the Role

The Business Manager is responsible for a wide variety of compliance, risk, service and operational functions for Morgan Stanley Private Wealth Management. The Business Manager has accountability for maintaining a control environment through adherence of business ethics and practices and adherence to all applicable laws, Morgan Stanley policies, and other regulations.

 


Duties & Responsibilities:

- Oversee responsibilities outlined in the Compliance Manual, including transaction review and approval
- Special trade approvals (e.g. block trade, cross trade, complex structures)
- Point-of-escalation for issues handling and supervisory inquiries from sales representatives
- Provide coaching and guidance on policies and procedures in order to promote a strong culture of risk awareness
- Customer complaints handling and resolution (via liaison with the Legal and Compliance Division if necessary) to ensure appropriate supervisory oversight is maintained at all times
- Errors handling and resolution
- Troubleshoot complicated issues relating to trade execution, booking, settlement & funding
- Responsible for the service/operations functions with focus on consistency, quality, and compliance with Firm policies and procedures, e.g. reviewing and approving journals, payments and other client instructions.
- Participate in regional projects as necessary (e.g. support new product approvals, rollout of new application, enhancements).
- To drive and facilitate projects/ initiatives impacting Front Office team, ensuring an efficient business framework
- Maintain / update the procedures manual and communicate updates on new or improved workflows/ procedures to the Sales team
- Work with first line, second line and third line of defense to identify key risk areas and adopt action plans to continue seek improvement of  our risk control process in the front office. 
- Represent front office in engaging in internal and external audits, Compliance testing assignments and also Risk and Control Self Assessments, to drive strong risk culture in the front office

Qualifications

Requirements:
 
 
Knowledge/Skills:
- Knowledge of industry regulations and best practices
- Ability to identify and resolve issues and escalate as necessary
- Ability to multi-task and operate in a dynamic environment
- Exceptional organizational and conflict resolution skills
- Effective written and verbal communication skills in English, Mandarin and Cantonese
 

Education and/or Experience:
- Bachelor’s degree required or equivalent education or experience
- Minimum 6 years' solid experience within Financial Services Industry, relevant experience gained from PWM is highly preferred
- Prior experience or exposure to business projects is a definite advantage
 
 
Licenses and Registrations:
- For Hong Kong: HK HKMA License - Type 1 & Type 2

Technical Skills

  • External Audit
  • Investment Advisory
  • Investment Management
  • Wealth Management