Operations HK, Network Management Specialist, Associate

Intermediate (3-6 years)

Technical Skills

  • Audit
  • Contract Negotiation
  • Data Management
  • Due Diligence
  • Equities
  • Fixed Income
  • Investment Management
  • Relationship Management
  • Wealth Management

Job Description

Operations HK, Network Management Specialist, Associate

Location: Non-Japan Asia-Hong Kong-Hong Kong-Hong Kong

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Morgan Stanley may deposit safe custody assets held by it on behalf of clients into an account, or accounts, opened with a third party, but only if it exercises all due skill, care, and diligence in the selection, appointment and periodic review of the third party and of arrangements for the holding and safekeeping of those safe custody assets. It is the role of Global Network Management (GNM) to select, review and monitor the custody agent bank network for the Firm, and to provide an audit trail to evidence this work.

Beyond this regulatory requirement GNM's mission is to develop and maintain the global clearing & custody infrastructure, through effective relationship, risk and expense management and client support.
GNM's core responsibilities include new market entry, selection and management of agent bank relationships, pre-investment support and provision of market information relevant to the business activity of the Firm and its client.
The management of Morgan Stanley's clearing and custody relationships are split into two key areas: risk/cost data management and relationship management. The team operates as a global unit with extensive communication between Network Management colleagues in New York and Hong Kong. Network Management supports both Equity and Fixed Income product groups.
Position Responsibilities:
1. Ongoing review of agent bank providers, through various due diligence procedures including evaluations, service level agreements, contract review, on-site reviews and in-house meetings.
2. Adherence to firm regulatory obligations for segregation and security of client assets throughout the agent bank network.
3. Internal co-ordination of agent performance standards.
4. Agent service and tariff review negotiations.
5. Current and in depth knowledge of markets and pre-investment information. Communication with internal and external clients to present and answer questions on market events.
6. Communication with internal and external clients, including market presentations.
7. Establishment of new agent relationships.
8. Act as the point of escalation and point of resolution of agent performance issues on an ongoing basis, escalating issues as required with agents at all levels of the management chain. Communication of such issues internally.
9. Understand, manage and influence contract negotiations between internal and external legal counsel.
10. Understand process flows to be able to identify workflow and operational efficiencies.
11. Understand and influence in the wider market / industry environment, actively participate in working groups where required to.
12. Adherence to global standards of information storage and dissemination.*LI-HL1


- University degree
- 5+ years of relevant experience
- Proven relationship management experience and strong communication skills
- Proven negotiation skills
- Strong influencing skills
- Strong attention to detail

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
Morgan StanleyInvestment Banking and Brokerage

Level 46 International Commerce Centre 1 Austin Road West Kowloon Hong Kong SAR

directions_walk21 mins walk from Austin MTR Station