Guest Relation Supervisor / Senior GRO / GRO
Location: Wong Chuk Hang, Causeway Bay
- Responsible for providing customer services to the guests.
- Service scopes include monitoring and implement the daily operations of front desk.
- Handling guests' check-in check-out, reservation, telephone answering and transfer.
- Handling guest enquiries and complaints.
- Administrative support like preparing reports of arrival and departure etc.
- Degree / Diploma holder in hospitality management.
- Minimum of 1 year relevant experience in hotel operators.
- Fluent in spoken and written English, Cantonese and Putonghua.
- Service-oriented, pleasant personality, good communications and interpersonal skills.
- Knowledge in HIS system would be a definite advantage.
- Shift duty is required.
- Causeway Bay / Wong Chuk Hang
- Double Pay
- Discretionary Bonus
- Medical Scheme and Life Insurance
- Meal Allowance
Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to email [email redacted, apply via Jobable].
- Corporate Communications
- Customer Service
- Life Insurance