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Assistant Manager / Supervisor / Officer - Front Office

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Budgets
  • Costing
  • Financial Planning
  • Guest Experience
  • Life Insurance

Job Description

Assistant Manager / Supervisor / Officer - Front Office

Location: Causeway Bay

Job Description

  • To oversee all daily activities of Front Office operation including other operations where applicable
  • Ensure positive guest experience by maintaining high-quality facilities & services
  • Proactively monitor cost and expense control systems and procedures to achieve highest possible profitability
  • Building a strong and effective team. Keep driving the team to perform the best they can for the benefit of hotel revenue and reputation
  • Managing budgets & financial plans as well as controlling expenditures
  • Addressing problems & troubleshooting, play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Dealing with contractors & suppliers
  • Ensuring security & safety measures, aware of and take steps to comply with relevant laws

Job Requirement:

  • Five years or above experience at hotel Front Office operations with two years experience at Front Desk supervisor
  • College or University Degree
  • Excellence command of English and Chinese
  • Strong interpersonal skills and leadership ability with positive attitude
  • Mature & independent with excellent communication and diplomacy skills. Ability to “take charge" where necessary and resolve guest problems and concerns
  • Shift duty is required
  • Candidate with less experience will be considered as Front Office Supervisor / Officer

Working Location:

  • Causeway Bay

Benefits

  • Double Pay
  • Discretionary Bonus
  • Medical Scheme and Life Insurance
  • Meal Allowance

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to email [email redacted, apply via Jobable].

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese