Service Call Centre Associate (Housekeeping Clerk)

Metropark Hotel
Full Time
Wan Chai
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Mandarin (Putonghua)

Job Description

Service Call Centre Associate (Housekeeping Clerk)

Location: Hong Kong


  • Handle customer inquiries both telephonically
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Designates Room Attendant work assignments
  • Coordinates housekeeping duties and activities
  • Maintains lost and found dispatch logs


  • Diploma / Certificate holder or equivalent in Hospitality Management
  • Customer-oriented with strong communication skill
  • Excellent telephone manner, fluent in English and Mandarin
  • Fresh graduate will also be considered

Interested candidates please send your resume and expected salaries to [email redacted, apply via Jobable] 

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.

Technical Skills

  • Answering Telephones