Marriott International

Director, Partnerships – AP (Integration)

Marriott International
Full Time
Senior (6-10 years)

Job Description

Director, Partnerships – AP (Integration)

Location: CHN-China-Hong Kong-Asia/Pacif/Australia Region

Marriott International offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 5700 properties and 30 brands you’ll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.



The Director, Partnerships position is a high profile role with significant importance to the overall organization. This individual’s broader remit is highly dynamic – this person will be responsible for supporting the VP, Customer Loyalty & Content to deliver a coherent, integrated partnership plan in support of Asia Pacific markets, including but not limited to channel partnerships and product-led partnerships. This individual will also be responsible for deploying a strategy to leverage confirmed partnerships to drive growth within Marriott Rewards, brand awareness across Marriott International’s hotel brands within Asia Pacific and on-property sales.



Education and Experience
  • 4-year degree from an accredited university in Business Administration or related area required. MBA or similar advanced degree a plus.
  • 6 years of relevant professional experience in brand activation, media, promotions, partnership marketing, international consumer marketing, and/or field operations/marketing, demonstrating progressive career growth and pattern of exceptional performance.
Key Skills and Experiences
  • Partnership Marketing experience strongly preferred
  • 5+ years in a marketing leadership position; international marketing experience preferred
  • Demonstrated ability to balance the interests and demands of multiple stakeholders
  • Hotel property experience, hotel field marketing experience, or related preferred
  • International working experience strongly preferred

The following are specific responsibilities and contributions critical to the successful performance of the position:                 


Management of partners and strategic relationships for Marriott Asia Pacific – (40%)

  • Develop networks and strategic partnerships to help develop brand awareness, drive revenue growth, provide experiences for Member base
  • Implement partnership strategies to increase the reach and impact of our ongoing efforts in advancing the company’s marketing & business development activities
  • Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
  • Collaborate with marketing, brand, communications sales team to support relationship development opportunities
  • Develop systems and procedures in support of the identification, engagement and development of strategic partnerships

Oversight and coordination of partnership execution; buzz marketing and Member Engagement — (30%)

  • Work closely with the Marketing, Operations, and eCommerce teams in Asia Pacific to enhance and add partnerships that fit the needs of Members and key stakeholders in Asia Pacific
  • Conceptualize new strategic initiatives/programs that to drive further alliances with external organizations with the goal of differentiating the Marriott brand, developing Member experiences, driving awareness to Marriott value proposition and products
  • Manage strategic alliances and channel partner relationship strategy; support negotiations and sales efforts with prospect partners and clients
  • Maintain significant relationships with decision-makers and partners
Partnership Strategy & Infrastructure— (30%)
  • Develop systems and procedures in support of the identification, engagement and development of strategic partnerships
  • Develop and manage reporting and financial tracking of strategic partnership activities
  • Develop and manage partner agreements
  • Deliver professional sales presentations to potential partner organizations with the ability to persuade and close business.
  • Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.
  • Understand the competitive environment and the local customer attitudes / behaviors
  • Pro-actively monitor the Asia Pacific markets to assess competitive position, build on program strengths and shore-up program weaknesses
  • Support partnership efforts to supplement Rewards strategy & program
Building Relationships
Customer Relationships
  • Shows an understanding of the needs of different customer/stakeholder segments and develops appropriate service strategies.
  • Creates a service‐oriented environment and empowers others to build strong customer/stakeholder relationships.
  • Monitors customer/stakeholder feedback and metrics to improve service delivery.
  • Uses appropriate risk management resources when serious customer/stakeholder situations occur.
Global Mindset
  • Creates and coaches others on promoting an environment where everyone is valued and included.
  • Champions the Company culture of service, opportunity, respect, and fair treatment.
  • Ensures processes are in place to address concerns related to equity and fair treatment.
  • Brings together people with diverse backgrounds to drive innovation and engagement.
  • Establishes diverse partnerships across the industry, profession, and Company.
  • Champions the attraction, development, and retention of a multicultural and multigenerational workforce.
  • Ensures that all associates have the opportunity to achieve their full potential.
  • Implements programs that promote inclusion and engagement.
  • Ensures strategies are in place to promote inclusion, enhance engagement, and maximize business results.
Strategic Partnerships
  • Builds strong working relationships across departments or teams.
  • Models and coaches others on creating an open, trusting, and supportive work environment.
  • Coaches others on how their behavior impacts coworkers and the work environment.
  • Coaches direct reports to work together to set expectations for achieving shared goals.
Generating Talent and Organizational Capability
Developing Others
  • Creates and holds direct reports accountable for building an environment that supports feedback and ongoing development.
  • Sets and models expectations for required behavior, knowledge, and skill levels.
  • Provides ongoing feedback and customized coaching to others.
  • Develops others by identifying needs and setting appropriate department, team, and individual goals.
  • Conducts talent reviews across the business and develops succession plans for key leadership positions.
  • Networks with high potential leaders and coaches others on targeted recruitment efforts.
  • Uses available recruiting and hiring tools, brings together hiring teams, and makes hiring decisions.
  • Supports successful on‐boarding of new hires.
Organizational Capability
  • Continuously improves department, program, team, and job structures and ensures clear leadership accountabilities are in place.
  • Puts systems and processes in place to manage department and program performance.
  • Brings together the appropriate talent levels and mix of skill sets to drive innovation and performance.
  • Establishes and ensures understanding of the scope of decision-making authority for team members.
  • Models and holds direct reports accountable for using meetings and other forums to regularly communicate.
Communication and Professional Demeanor
  • Actively listens and uses appropriate communication styles to deliver information in an articulate, understandable, and engaging way.
  • Influences others to accept a point of view, gain consensus, or take action.
  • Keeps leaders informed about key issues.
  • Models and coaches others on displaying a leadership style that conveys confidence and gains respect from others.
Leading Through Vision and Values
  • Models, coaches, and holds others accountable for leading ethically and with a high degree of integrity.
  • Promotes a convincing and inspiring vision for the direction of the Company, brand, and team.
  • Models and holds departments and project teams accountable for developing and implementing programs that reflect the Company’s core values.
Managing Change
  • Presents the need for change in a positive way that encourages commitment and action.
  • Encourages others to identify ways to implement desired changes.
  • Models and coaches others on staying calm and focused during stressful situations.
  • Models flexibility and adjusts others’ and own priorities when managing multiple demands.
  • Manages stakeholder expectations during change.
  • Develops strategies and provides resources to implement change.
  • Takes steps to minimize the stress others feel when change occurs.
Problem Solving and Decision Making
  • Models and sets expectations for offering suggestions and solving complex problems.
  • Uses data from different sources to evaluate alternatives, consider their potential impact, and make decisions.
  • Involves key stakeholders to gain agreement and support before making high impact decisions.
  • Makes key decisions and guides others to implement solutions in a reasonable amount of time.
Strategy Development
  • Demonstrates a strong understanding of Company, brand, discipline, and program strategies.
  • Uses data to thoroughly evaluate opportunities and focuses on those with the greatest potential business impact.
  • Adapts global Company and brand strategies into plans that can be implemented within the business to maximize customer/stakeholder satisfaction and profitability.
  • Uses data to build program strategies and make the business case for stakeholder commitment.
Learning and Applying Professional Expertise
Business Acumen
  • Uses an understanding of market dynamics and the business environment to identify opportunities for improvement.
  • Monitors industry and market changes and adjusts priorities as needed.
  • Sets department or team standards and uses key business metrics to evaluate performance.
  • Models and coaches others on making business decisions based on data from a variety of sources.
  • Evaluates profit and loss statements, develops operating budgets, and conducts forecasting.
  • Demonstrates sound business judgment in addressing resource needs and improving efficiencies while balancing associate, customer/stakeholder, and financial results.
Continuous Learning
  • Creates an environment where learning is valued and encouraged.
  • Models and sets expectations for others to evaluate own and others’ strengths and developmental needs.
  • Secures resources and creates opportunities for self and others to improve performance through stretch assignments and other professional development activities.
  • Models and coaches others on staying current on industry and discipline trends and holds others accountable for using relevant best practices.
  • Establishes training requirements for the team and holds others accountable for meeting training goals.
Strategy Knowledge
  • Models and holds others accountable for staying current in area of expertise.
  • Shows a strong understanding of the operating principles, resource needs, terminology, and interdependence of all relevant functions to support successful discipline operations.
  • Promotes the development of partnerships across teams to solve complex issues and improve performance.
  • Ensures compliance with contractual, legal and regulatory requirements.
Managing Execution
Building a Successful Team
  • Coordinates with other departments and teams and helps clarify the responsibilities of each group.
  • Communicates clear expectations about how departments, teams, and individuals contribute to success.
  • Considers associates’ strengths and team dynamics when assigning work.
  • Coaches and holds others accountable for establishing team‐building strategies and encouraging cooperation.
  • Involves team members in making decisions that impact the team.
  • Recognizes achievements that support department and team success.
Driving for Results
  • Reinforces a team environment that encourages accountability, high standards, innovation, and strong business performance.
  • Works with others to establish shared and individual goals.
  • Monitors department, team, and individual performance.
  • Makes sure associates are clear on expectations, timelines, and budget requirements.
  • Identifies and focuses on business opportunities that have the highest value for the Company.
Strategy Execution
  • Helps others understand work requirements by explaining why the work is important and by breaking down projects into manageable tasks.
  • Analyzes department, team, and individual workload to prioritize tasks and delegate appropriately.
  • Identifies and obtains the equipment, materials, personnel, and other resources teams need to accomplish their work.
  • Establishes and coaches others on processes for monitoring work quality and project milestones.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Technical Skills

  • Brand Awareness
  • Branding
  • Budgets
  • Business Development
  • Compliance
  • e-commerce
  • Equities
  • Forecasting
  • Marketing
  • P&L
  • Recruiting
  • Risk Management
  • Sales
  • Training