Marriott International

At Your Service Agent

Marriott International
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

At Your Service Agent

Location: CHN-China-Hong Kong-Courtyard Hong Kong Sha Tin

Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure. The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available.


Job description

•Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction

•Hotel school graduate with Higher Diploma or above is preferable
•1 year related hotel experience will be preferable
•Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
•Shift duty (including overnight shift) is required
•Authorized to work in Hong Kong

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. 

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Technical Skills

  • Customer Service