Manager, Infrastructure Project Management
Location: HK-HongKong-HKG006-One Bay East, 83 Hoi Bun Road, Kwun Tong
- Responsible for all aspects of assigned technical projects.
- The implementation of new or upgraded products and services.
- Plans and coordinates all aspects of technical projects from initiation through delivery.
- Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.
- Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
- Identifies needed resources for projects, defines and assigns major project roles.
- Coordinates activities and tasks among project team members, other internal departments and vendor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
- Assigns and monitors work of project team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
- Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
- Serves as liaison between technical and non-technical teams, in internal organizations as well as vendor organizations, to ensure all project targets and requirements are met.
- Delivers informational and decision-seeking presentations to technical and business groups.
- Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
- Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
- Some travel may be required.
- Performs additional related duties as assigned.
A Bachelor's degree in Computer Science, MIS, Business Administration or other related discipline; or equivalent combination of education and experience that is required for the specific job level. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level.
General knowledge, skills and abilities
- Extensive knowledge of project management standards, processes, procedures and guidelines
- Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
- Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application
- Technical working knowledge of infrastructure technology (servers, storage, network, etc.)
- Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum)
- Demonstrated skill in managing project budgets and timelines
- Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
- Excellent analysis, problem-solving, team, conflict management and time management skills
- Excellent verbal and written communication skills
- Ability to interact effectively with executive level clients
Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. At the end of 2014, we had 28,000 employees, 58,000 agents, and thousands of distribution partners, serving 20 million customers. At the end of June 2015, we had $883 billion (US$708 billion) in assets under management and administration, and in the previous 12 months we made more than $22 billion in benefits, interest and other payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong. Follow Manulife on Twitter @ManulifeNews or visit www.manulife.com or www.johnhancock.com.
- Project Management Professional (PMP)
- Project Management
- Project Planning