Director, Talent Management

Lead (more than 10 years)

Technical Skills

  • Asset Allocation
  • Budgets
  • Financial Advising
  • HR
  • Project Management
  • Relationship Management
  • Succession Planning
  • Talent Management
  • Training

Job Description

Director, Talent Management

Location: HK-HongKong-HKG001-10/F., The Lee Gardens, 33 Hysan Avenue, Causeway Bay

Key Responsibilities

  • Partner with the CHRO, Market/Client group and senior business leaders to develop talent strategy for the region that supports Manulife’s business strategy in the region whilst being aligned to Manulife’s global talent strategy and agenda
  • Understand all talent issues within the market and accountable to build up local talent capabilities
  • Provide thought leadership across areas of leadership and professional development, talent identification, succession and talent processes for Market/Client group delivering a unified “talent experience” across the array of talent processes and solutions
  • Facilitate integration of talent objectives into the divisional and country strategic plans
  • Member of global communities of practice to provide input from businesses and to understand the external market for talent
  • Lead the market talent management team and contribute to the HR team as a thought leader and partner to the regional talent team
  • Identify & assess high potential and high performing talent for development & succession.
  • Plan and execute annual talent & succession review process for the market
  • Facilitate individual high potential career discussions in partnership with HR partners
  • Ensure assessment tools & development plans are in place for high potentials
  • Act as delivery point into business for deployment of COE programs into the market
  • Accountable to facilitate COE adapt to business local/specific needs & requests
  • Provide oversight of all Professional Development, Management Development and Leadership Development in the Market/Client group in collaboration with Global Leadership & Learning CoE:
  • Needs analysis
  • Design of curriculum
  • Development of training materials, facilitator guides, quick reference guides
  • Delivery and implementation
  • Follow-up: post training pulse check
  • Partner with Talent Acquisition in the market mapping/ identification of skills and capabilities required to execute on market strategy in the short and medium term
  • Lead or participate in global projects as assigned, i.e. EVP, assessments, new workforce skills
  • Select/partner with vendors (when necessary) to develop/deliver programs and solutions
  • Ensure that all practices have the Manulife behaviours/ Success Profile as a foundation and fit with Manulife’s culture
  • Leverage external networks to identify industry best practices
  • Deploy and monitor solutions & programs to division/function
  • Responsible for the local market talent budget



  • 10+ years of comprehensive HR experience, preferably in talent management
  • Knowledge and experience in areas of talent assessment, succession planning, mobility, managing high potential employees and in design and delivery of programmes for management and leadership development programs is ideal
  • Experience as a talent partner to the business and in driving business results through talent management
  • Prior experience with talent management systems and learning management systems preferred
  • Ability to work well with all levels of the organisation, with experience working in a virtual team and matrix organisation environment
  • Financial services experience preferred, but not essential


  • Superior influencing, stakeholder and relationship management skills
  • Strong written and oral communication skills
  • Proven ability to manage multiple priorities while delivering high results
  • Strong project management skills
  • Advanced facilitation and coaching skills 

About Manulife

Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. At the end of 2014, we had 28,000 employees, 58,000 agents, and thousands of distribution partners, serving 20 million customers. At the end of June 2015, we had $883 billion (US$708 billion) in assets under management and administration, and in the previous 12 months we made more than $22 billion in benefits, interest and other payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong. Follow Manulife on Twitter @ManulifeNews or visit or


Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelNon-specified
ManulifeInsurance and Reinsurance

Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong, Kowloon

directions_walk12 mins walk from Ngau Tau Kok Station