Database Support Engineer

Full Time
Intermediate (3-6 years)

Job Description

Database Support Engineer

Location: SG-Singapore-SGP003-51 Bras Basah Road #09-00 Manulife Centre

The Database Support Engineer should have at least 4 years experience in Oracle or SQL Server installation, configuration and administration. These services will include work within the following areas: 

  • Provides day-to-day support of databases including installation, configuration, troubleshooting, performance tuning, backup and recovery of Oracle or SQL Server databases 
  • Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs. 
  • Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. 
  • Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action. 
  • Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved. 
  • Perform the installation of databases for client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed. 
  • Coordinates testing, upgrades and configuration of databases services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications. 
  • Utilizes standard corporate tools to record change and problem activities for tracking purposes. 

Technical Skills

  • Microsoft SQL Server
  • SQL