Manulife

Administrative Assistant, Agency Support

Manulife
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Job Description

Administrative Assistant, Agency Support

Location: HK-HongKong-HKHO-22/F., Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon

Result Areas:
  • Provide general administrative support to agency force
  • Sort and distribute incoming mails and various types of internal reports to agents
  • Provide reception services and handle enquiries from agents and walk-in clients
  • Provide technical support to agents
  • Assist in sales promotional events and dispatch product incentive items to agents

Qualifications

Experience & Qualifications:
  • Form 6 graduate or above. Diploma holder will be preferred
  • At least 2 years’ administrative work experience
  • PC knowledge a must and technical support experience will be an advantage 
Knowledge/Skills:
  • Responsible, customer focus & attentive to details
  • Organized and willing to learn
  • Good communication and follow-up skills
  • Able to work under pressure
  • Good command of English and Chinese, both spoken and written

About Manulife

Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. At the end of 2014, we had 28,000 employees, 58,000 agents, and thousands of distribution partners, serving 20 million customers. At the end of June 2015, we had $883 billion (US$708 billion) in assets under management and administration, and in the previous 12 months we made more than $22 billion in benefits, interest and other payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong. Follow Manulife on Twitter @ManulifeNews or visit www.manulife.com or www.johnhancock.com.

Technical Skills

  • Asset Allocation
  • Financial Advising
  • Sales