Mandarin Oriental Hotel Group

Waiter/Waitress, Senior Waiter/Waitress - Yee Tung Heen | Hong Kong - The Excelsior

Mandarin Oriental Hotel Group
Full Time
Causeway Bay 
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Waiter/Waitress, Senior Waiter/Waitress - Yee Tung Heen | Hong Kong - The Excelsior

Location: The Excelsior, Hong Kong

Passionate team players are invited to bring our 'Legendary Quality Service' to new heights

The Excelsior, Hong Kong invites applications for the position:

Waiter/Waitress, Senior Waiter/Waitress - Yee Tung Heen

Job Description:

  • Greet and seat guest with a friendly smile
  • Pick up and delivery the right food and beverage order to the table
  • Prepare sufficient stock and mis-en-place for the service station
  • Polish chinaware, silverware and glassware
  • Handle routine cleaning task for service station and pantry area
  • Present menu with up-selling technique
  • Take food and beverage order
  • Check guest satisfaction and handle cashiering system

Job Requirements:

  • With relevant experience would be an advantage
  • Initiative and Good Customer Service Skills
  • Willing to learn and able to work under pressure
  • Ability to communicate in English, Cantonese, and Mandarin in professional manner

*Candidates with more experience will be considered as Senior Waiter/Waitress.

We offer competitive salary and benefits package to successful candidates. Please send your résumé with expected salary to:

Director of Human Resources
The Excelsior, Hong Kong
281 Gloucester Road
Causeway Bay
Hong Kong
Fax: 2240-0797 E-mail:

Owned and managed by Mandarin Oriental Hotel Group
"We are an equal opportunity employer"

Technical Skills

  • Customer Service
  • Sales