Mandarin Oriental Hotel Group

Spa Operations Supervisor | Hong Kong - The Landmark

Mandarin Oriental Hotel Group
Full Time
Central
Non-specified
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Spa Operations Supervisor | Hong Kong - The Landmark

Location: Landmark Mandarin Oriental, Hong Kong

Responsibilities:-

  • Assist department heads to ensure a smooth operations of the spa reception and retail, spa reservations, changing rooms and related facilities
  • In charge of inventory and responsible to overseeing service & condition of all equipment
  • Supervise and overlook the standards of guest amenities, cleanliness and all aspects of the guests journey
  • Maintains a proper record of spa memberships and inventory
  • Take an active role in implementing health and safety measures in the department
  • Responsible to provide training to spa team
  • Regular daily walkthroughs of the Spa and Fitness Centre to review all Standards and Procedures and operational status of the Spa
  • Handle spa events and ad-hoc projects as required

Requirements:-

  • Diploma or above in hospitality management or related discipline
  • Minimum 2 years of supervisory experience with the international luxury spa
  • Fluent in spoken English, Mandarin and Cantonese
  • Possess good communication skills and strong computer knowledge
  • Strong organizational skills and attention to details

For application, please send your CV with a covering letter to [email redacted, apply via Jobable] or apply online.


Technical Skills

  • Health and Safety
  • Inventory Management
  • Training