Restaurant Reservations Officer | Hong Kong - Mandarin Oriental


Technical Skills

  • Customer Service
  • Filing
  • Formatting
  • Statistics
  • Training
  • Typing

Job Description

Restaurant Reservations Officer | Hong Kong - Mandarin Oriental

Location: Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right.  Having delighted guests with award-winning service and impressive facilities since 1963, it is the much loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis.  This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage.

We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment. Applications are invited from customer-oriented individuals for the position.


  • Handle restaurant reservations and inquiries in a professional manner
  • Maintain and update daily record and statistics and file all relevant memorandums and correspondence properly
  • Ensure data input into the table reservations system in the correct format and update
  • Perform other administrative tasks such as typing letters and facsimiles of confirmation


  • Minimum 1 year of relevant working experience, preferably in luxury hotel
  • Excellent communication skills and fluent in Cantonese and English, knowledge in Mandarin is a plus
  • Initiative and good customer service skills
  • Formal training from VTC/ IVE/ Technical Institute, with sound food & beverage knowledge

For application, please quote the above job reference number and submit online application at our company career website: or please send your resume with salary expectation to:

To explore more opportunities and stay connected, please visit our Facebook career page:

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Mandarin Oriental Hotel GroupHospitality, Food and Beverage

5 Connaught Rd Central, Central

directions_walk4 mins walk from Central Station