Mandarin Oriental Hotel Group

Porter (行李員) | Hong Kong - The Excelsior

Mandarin Oriental Hotel Group
Full Time
Junior (less than 3 years)
Non-specified
English

Job Description

Porter (行李員) | Hong Kong - The Excelsior

Location: The Excelsior, Hong Kong

Passionate team players are invited to bring our 'Legendary Quality Service' to new heights

The Excelsior, Hong Kong invites applications for the position:

Job Description:

  • Responsible for the overall guest satisfaction by creating a delightful arrival and departure experience
  • Escort guests to their destination, handle and deliver and store guests luggage
  • Deliver amenities, messages, faxes, communication of information
  • fulfill guest requests and familiar with and able to demonstrate the guest room technology, thorough knowledge of all the Hotel's products and services 

Job Requirements:

  • Prior luxury Hotel experience and preferably Bell Person experience 
  • Able to communicate written and spoken English 
  • Excellent overall communication skills
  • Able to multi-task 
  • The ability to work well in a team environment 
  • Able to lift up to 50 lbs on a regular basis 
  • Able to lift up to 100 lbs on an occasional basis 
  • Able to stand for extended periods of time

We offer competitive salary and benefits package to successful candidates. Please send your résumé with expected salary to:

Director of Human Resources
The Excelsior, Hong Kong
281 Gloucester Road
Causeway Bay
Hong Kong
Fax: 2240-0797 E-mail:
[email redacted, apply via Jobable]

Owned and managed by Mandarin Oriental Hotel Group
"We are an equal opportunity employer"


Technical Skills

  • Customer Service
  • Guest Experience