Mandarin Oriental Hotel Group

Chief Steward | Hong Kong - The Excelsior

Mandarin Oriental Hotel Group
Full Time
Causeway Bay 
Intermediate (3-6 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Chief Steward | Hong Kong - The Excelsior

Location: The Excelsior, Hong Kong

Passionate team players are invited to bring our 'Legendary Quality Service' to new heights

The Excelsior, Hong Kong invites applications for the captioned position:


Chief Steward


Job Description:


  • Responsible for implementing and controlling all procedures which will ensure that proper safety, hygiene and fire safety standards are maintained
  • To provide training for the colleagues and to ensure that they will obtain the highest standards of quality and productivity
  • To administrate crockery, glassware and chinaware budget together with outlets
  • To monitor activity of cleaning in all kitchens and F&B outlets
  • To maintain adequate stock levels using an agreed per stock system
  • To monitor activity of night cleaning contractor
  • To monitor activity of pest control contractor
  • To be the hotel point of contact in dealing with Ecolab chemical supplier
  • To direct and schedule staff roster according to events, festive days and periods to ensure adequate staff is on duty to provide efficient and quality service.


Job Requirement:


  • A minimum of 5 years' relevant experience in similar position a sizeable luxury hotel
  • Proven track records and experience in managing the operations of Stewarding
  • Sound knowledge of food hygiene and safety of workplace in compliance with the HACCP and ISO 22000 systems
  • Well versed in MS Word, Excel, PowerPoint and Chinese Word Processing
  • With sound leadership and motivation skills
  • Ability to communicate and interact in English, Cantonese and Mandarin with guests, colleagues and management in a professional manner
  • Candidate with less experience will be considered as Assistant Chief Steward


We offer competitive salary and benefits package to successful candidates. Please send your resume with expected salary to:


Director of Human Resources

The Excelsior, Hong Kong

281 Gloucester Road

Causeway Bay

Hong Kong

Fax: 2240-0797 E-mail:


Owned and managed by Mandarin Oriental Hotel Group

"We are an equal opportunity employer"


For further career opportunities, please visit the Mandarin Oriental Hotel Group Career Web Site:


Candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful. All data collected will only be used for recruitment purposes.

Technical Skills

  • Budgets
  • Compliance
  • ISO
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Training