Customer Care Executive


Technical Skills

  • Accountancy
  • Microsoft Excel
  • Microsoft Word
  • Negotiation

Job Description

Customer Care Executive

Location: Quarry Bay


  • To assist in liaison and negotiation with customers on service contract renewals
  • Responsible for the preparation of service package and manage contracting administration
  • Coordinate with internal departments and outsourcing partners to prepare for necessary resources to support the customers
  • Highly customer-oriented with passion, patience and caring attitude in result-oriented service manner
  • Delivery courtesy caring service to strategic accounts, such as regular and ad-hoc visiting


  • Tertiary Education in Business Discipline
  • Able to work independently and work under pressure
  • Customer focus, strong interpersonal, writing skill and good working attitude
  • Excellent command of written and spoken Chinese, English and Mandarin
  • Computer Skills (Excel/Word)
  • Candidates with less experience will be considered as Customer Care Assistant
  • Immediate available is highly preferred

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Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)