Customer Care Executive

Macroview Telecom
Full Time
Junior (less than 3 years)
Non-specified
English, Cantonese, Mandarin (Putonghua)

Job Description

Customer Care Executive

Location: Quarry Bay

Responsibilities:

  • To assist in liaison and negotiation with customers on service contract renewals
  • Responsible for the preparation of service package and manage contracting administration
  • Coordinate with internal departments and outsourcing partners to prepare for necessary resources to support the customers
  • Highly customer-oriented with passion, patience and caring attitude in result-oriented service manner
  • Delivery courtesy caring service to strategic accounts, such as regular and ad-hoc visiting

Requirements:

  • Tertiary Education in Business Discipline
  • Able to work independently and work under pressure
  • Customer focus, strong interpersonal, writing skill and good working attitude
  • Excellent command of written and spoken Chinese, English and Mandarin
  • Computer Skills (Excel/Word)
  • Candidates with less experience will be considered as Customer Care Assistant
  • Immediate available is highly preferred

Please apply with full resume and expected salary by clicking "Apply Now" button.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit: http://www.macroview.com
 


Technical Skills

  • Accountancy
  • Microsoft Excel
  • Microsoft Word
  • Negotiation