Customer Service Executive

Full-time
Junior (less than 3 years)

Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word

Job Description

Customer Service Executive

Responsibilities

  • Perform frontline Customer Service Counter operations
  • Handle customers’ enquiries, complaints and emergency cases
  • To provide support in various promotional activities

Requirements

  • Form 5 or above
  • At least 2 years' experience in customer service or hospitality industry, preferable in propertymanagement
  • Good interpersonal and communication skills
  • Possession of Security Personnel Permit will be an advantage
  • Fluent in spoken English and Cantonese and Putonghua
  • Proficient in Ms Word, Excel and Chinese Word Processing
  • Proactive, good manner, cheerful and customer-oriented
  • Wear uniform and shift duties are required (9 working hours /shift)
  • Working Location: Lok Fu

    * Remuneration *

We offer an attractive remuneration package commensurate with qualifications and workingexperience to the right candidates. Fringe benefits for staff include annual leave, attendance award,paternity leave, birthday leave, volunteering leave, medical scheme, life insurance, Employee UnitPurchase Plan and performance-based incentives.

Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelLower Secondary
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Link REITAsset Management

33/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong, Kowloon, Hong Kong

directions_walk8 mins walk from Kwun Tong Station