Customer Service Executive

Junior (less than 3 years)


Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word

Job Description

Customer Service Executive


  • Perform frontline Customer Service Counter operations
  • Handle customers’ enquiries, complaints and emergency cases
  • To provide support in various promotional activities


  • Form 5 or above
  • At least 2 years' experience in customer service or hospitality industry, preferable in propertymanagement
  • Good interpersonal and communication skills
  • Possession of Security Personnel Permit will be an advantage
  • Fluent in spoken English and Cantonese and Putonghua
  • Proficient in Ms Word, Excel and Chinese Word Processing
  • Proactive, good manner, cheerful and customer-oriented
  • Wear uniform and shift duties are required (9 working hours /shift)
  • Working Location: Lok Fu

    * Remuneration *

We offer an attractive remuneration package commensurate with qualifications and workingexperience to the right candidates. Fringe benefits for staff include annual leave, attendanceaward, paternity leave, birthday leave, volunteering leave, medical scheme, life insurance,Employee Unit Purchase Plan and performance-based incentives.

Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelLower Secondary
LanguageEnglish, Cantonese, Mandarin (Putonghua)