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Call Centre and Reservations Agent



Technical Skills

  • Agile

Job Description

Call Centre and Reservations Agent

Location: Mongkok

We are seeking a person who wants to learn about extensive hotel operations in a dynamic Combined Service Centre under Rooms Division in a successful 5-star hotel.

Are you devoted to?

  • Contribute to success of the team by acquiring in-depth knowledge in hotel products and operating systems
  • Contribute to business success of the Hotel by handling room rate and rate structure
  • Assist our guests by handling enquiries with a cheerful voice and extensive knowledge
  • Create memorable experience for our guests

Are you vibrant with?

  • Learning opportunities in exploring hotel operations and building multi-tasking skills
  • Excitement for embracing challenges as a freshman in hospitality industry
  • Chance of making decisions in guest interactions and daily operations
  • Good language and communication skills in English, Cantonese and Putonghua

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more

If you are the person we’re looking for, please contact us immediately.

Please send your resume to [email redacted, apply via Jobable]; or, complete our online application at  

Personal data collected will be treated in confidence and used for recruitment purposes only.



T (852) 3552 3073

F (852) 3552 3079

Whatsapp (852) 6398 6400

Cordis, Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)