Call Centre Agent

Langham Hotels
Full Time
Junior (less than 3 years)
Non-specified
English, Cantonese, Mandarin (Putonghua)

Job Description

Call Centre Agent

Location: Mongkok


We are seeking a person who can assist in a busy Call Centre in a successful 5-star hotel.

Are you devoted to?

  • Provide heart-felt service and memorable experience to our guests
  • Assist our guests on the phone and bookings with a cheerful voice
  • Conduct up-selling and cross-selling to maximize hotel revenue

Are you vibrant with?

  • Related Call Centre service experience
  • Good language and communication skills in English, Cantonese and Putonghua
  • Able to work cheerfully, follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

“Cordis" means HEART in Latin. We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more

If you are the person we’re looking for, please contact us immediately.

Please send your resume to [email redacted, apply via Jobable]; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/.  

Personal data collected will be treated in confidence and used for recruitment purposes only.

CORDISHOTELS.COM/HONG KONG

555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG

T (852) 3552 3073
F (852) 3552 3079

Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.


Technical Skills

  • Agile
  • Sales