Customer Hotline Representative



Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word

Job Description

Customer Hotline Representative

  • Completion of secondary education or equivalent
  • Good verbal communication skills in Cantonese, English and Putonghua
  • Good PC knowledge in MS Word, Excel and Chinese word processing
  • Possess at least 1 years’ working experience at call centre
  • Handle customers’ enquiries, suggestions and complaints on bus services through the KMB Customer Service Hotline and online platform
  • Perform clerical duties
  • Required to perform shift and roster duties

Interested parties please send your CV marked with job code by e-mail to  [email redacted, apply via Jobable], or by fax to 34750904 or by post marked with “Confidential” to the Recruitment Centre of Human Resources Department, The Kowloon Motor Bus Co. (1933) Ltd., 2/F, 1 Lam Wah Street, Kowloon Bay, Kowloon. Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.

Personal data collected will be used for recruitment purpose only. The Company will keep personal data of unsuccessful job applicants for a maximum period of 12 months. After that time, the personal data will be destroyed.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Kowloon Motor Bus (KMB)Supply Chain, Logistics and Freight Forwarding

Lam Wah Street, Kowloon Bay

directions_walk13 mins walk from Kowloon Bay Station