KOS International

Supervisor of Policy Admin Team

KOS International
Full Time
Intermediate (3-6 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Supervisor of Policy Admin Team

Location: Hong Kong


Supervisor of Policy Admin Team
( HKD $19,000- HKD $ 25,000)
5 Days Work, Quarry Bay

Requirements:
  • 3 years' relevant experience on supervisory role and project management is preferably
  • With policy administration experience in Life and Medical insurance industry is a must
  • Diploma/Degree holder
  • Strong interpersonal and communication skills
  • Proficient in computer skill such as MS Office and Chinese word processing
  • Good command of written and spoken Chinese(Cantonese and Mandarin) and English




Responsibilities:
  • Follow up requests from customer, internal department and outsourcing team within the turnaround time
  • Responsible on planning and managing the day to day policy administrative activities
  • Work closely with the management and keep track of team KPI and service
  • Allocate the tasks to the team
  • Verify data from various daily and monthly reports to ensure the accuracy rate of processing
  • Perform quality checking on fulfillment package and medical card issuance
  • Arrange training to the team and Outsourcing team as to up skill their capability and their knowledge can support the daily administration work
  • Perform user acceptance testing and ensure the project and UAT has finished within the timeframe
  • Ensure the tasks are done within the turnaround time, by following the policy administration procedure



Offers:
  • HKD $19,000- HKD $ 25,000, based on experience
  • Annual Leave 14 days
  • Monday- Friday
  • Performance bonus, study assistance plan, non-contributory pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.




Click "Apply" to apply for this position or email your CV to [email redacted, apply via Jobable]

All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Click "Apply Now" to apply for this position or call Doris Lau at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.



Technical Skills

  • Microsoft Word
  • Project Management
  • Training
  • User Acceptance Testing
  • Word Processing