Sales Associate / Senior Sales Associate

Full-time
Intermediate (3-6 years)

Technical Skills

  • Branding
  • CRM
  • Customer Service
  • Marketing
  • Merchandising
  • Sales

Job Description

Sales Associate / Senior Sales Associate

Location: Asia-China-Hong Kong-Yau Tsim Mong

RESPONSIBILITIES:  

  • Act as a brand ambassador and demonstrate in-depth knowledge of the Maison  history, current product collections, trends and market activities
  • Deliver the high standard of customer service/hospitality to all customers
  • To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
  • Ensure professional knowledge of our brand, products and marketing activities
  • Assist in daily operations including but not limited to stock management and shop presentation
  • CRM development (Strategy & Practice)
  • Process payments and handle cash and credit/debit cards
  • Market intelligence (Regular Competitors Updates)
  • To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

Qualifications

REQUIREMENTS: 

  • Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
  • Passionate in luxury jewelry, positive and mature mindset
  • Ability to adapt to changing and target-oriented environment
  • A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
  • Good command of Cantonese, English and Mandarin
  • Immediate availability is preferable
  • Experience varies for seniority title application (Senior SA or SA)
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Kering GroupRetail and e-commerce

2601 26/F Hysan Place 500 Hennessy Road, Causeway Bay Hong Kong

directions_walk3 mins walk from Causeway Bay Station