JPMorgan Chase Bank

CIB - Client Onboarding Product Re-engineering Project Manager - VP/Assoc - Hong Kong

JPMorgan Chase Bank
Full Time
Quarry Bay
Junior (less than 3 years)

Job Description

CIB - Client Onboarding Product Re-engineering Project Manager - VP/Assoc - Hong Kong

Location: HK-Hong Kong-Hong Kong-One Island East / 31141

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Product Re-engineering is within Product Design & Development, a global organization within JP Morgan serving the Corporate & Investment Bank. Our objective is to employ strategic initiatives, business alignment, and process improvement to implement a standardized and consistent client on-boarding service and deliver world-class client experience.


Depending on qualifications, the position will report into either the Global or the APAC Lead for the Product Re-engineering team. Primary activities will include delivering a variety of projects ranging from strategic organizations to process improvement to regulatory and technology initiatives. Projects will include APAC-specific initiatives, APAC sub-projects within global initiatives, and with additional opportunity to drive global initiatives. The candidate must partner effectively with stakeholders across the Front Office, Operations, Compliance, Technology and other groups crossing all lines of businesses and across the globe.

A KYC background and/or formal Project Management background is preferred.


You will be responsible for ownership of projects being led out of the region in addition to facilitating inter-regional initiatives in order to ensure global consistency within the organization.

  • Develop project delivery strategy (in conjunction with the global lead), end to end project delivery plans, milestones and risk/ dependencies covering all areas.  Subsequent communication and syndication of said strategy.
  • Identify and create working groups, as appropriate.  Manage large number of stakeholders from different groups, conduct steering committee and working group calls and ensure any issues are documented and resolved.
  • Analyze business needs and KYC/regulatory requirements to determine how WCOB technology systems and/or processes will functionally fulfill those requirements.  Perform impact analysis of policy changes on the operating model and future deliverables.
  • Partner with regional and global WCOB team, and various other internal groups to implement any tactical and strategic solutions for WCOB processes.  Engage all stakeholders and downstream teams and ensuring technical and operational gaps are addressed efficiently.
  •  Assist in developing and documenting end-to-end roles and responsibilities, including process flows, stakeholder engagement, and required controls implementation.
  • Progress reporting to Manager and Project Committees, including risk and issues with impact to project deliverables

Technical Skills

  • Business Strategy
  • Futures
  • Impact Analysis
  • Know Your Customer (KYC)
  • Process Improvement
  • Project Management