JPMorgan Chase Bank

AM - Distributed Computing Support, Associate - Hong Kong

JPMorgan Chase Bank
Full Time
Mong Kok
Senior (6-10 years)
English, Mandarin (Putonghua)

Job Description

AM - Distributed Computing Support, Associate - Hong Kong

Location: HK-Hong Kong-Mongkok-Grand Century Place / 01311

Distributed Computing Database Administrators

  • Install and support software running on distributed platforms especially on Linux / UNIX

  • Liaise with vendors and other internal infrastructure teams to deliver solutions and troubleshoot problems for customers

  • Provide timely troubleshooting on products supported and manage incidents following the corporate incident management standard

  • Provide 24x7 on-call support on a rotational basis

  • Write and update support documentations

  • Provide advice to architects on the design of supported products to delivery solutions

  • Perform performance tuning to supported products, especially on OS, Databases, and web products

  • Remediate risks on supported products and support risk related events like audit and BCP


  • University graduate with degree in Computer Science or related discipline

  • At least 6 years of working experience on middleware like Websphere, Tomcat, Apache etc.

  • Experience on Websphere Portal, OWCS, Informatica, MQ, Qpid, Mule, Gemfire, Business Object will be added advantage

  • Experience on supporting databases and operating systems will be added advantage

  • Familiar with ITIL processes.

  • Independent and good interpersonal skill

  • Good communication skill with both written and spoken English, Putonghua will be added advantage.


J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce.  Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

Professional Qualifications

  • ITIL Practitioner Level

Technical Skills

  • Apache ActiveMQ
  • Apache Tomcat
  • Apache Web Server
  • IBM WebSphere
  • Middleware and Integration Software
  • SAP BusinessObjects