WHOLESALES/RETAIL CUSTOMER SERVICE OFFICER - fashion accessories/eyewear/optical frame/5 days

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Claims
  • Customer Service
  • FMCG
  • Sales
  • SAP
  • Supply Chain Management

Job Description

WHOLESALES/RETAIL CUSTOMER SERVICE OFFICER - fashion accessories/eyewear/optical frame/5 days

Location: Within Hong Kong

Hong Kong listed company - fashion accessories distributor/agency/wholesales/licensing of several international fashion brands with focus in optical frames – mainly for Hong Kong, China and Asia Pacific market  -  is looking for a  CUSTOMER SERVICE OFFICER   -  with details as follows :
  • Tertiary education
  • Studies in Business or Supply Chain & Logistics Management related disciplines is a plus  
  • 3 to 5 years customer services preferably in wholesales or export business
  • Experience in FMCG/fashion/fashion accessories/optical frames/eyewear is highly prefer
  • Mature, diplomatic, independent and well-organized 
  • Good communication and interpersonal skills
  • A good team player 
  • Strong computer skills in MS Office . Knowledge of SAP is a plus 
  • Report to the Customer Service Manager
  • Responsible for handling and follow up sales orders and customers' enquiries 
  • Resposiible for goods delivery and shipment arrangement 
  • Take care of customers' claims and returns on a timely and professional manner 
  • Generate and analysis of reports for service monitoring and continuous improvement 
  • Coordinate with various internal departments to ensure the quality of service 
  • 5 days work 
  • Candidates with more solid experience will be considered for the post of Senior Customer Service Officer (2 posts)
We provide free job hunting services to job seekers.
Please attach your CV with salary expected to
[email redacted, apply via Jobable]
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information.
JPC Recruiting Services was established in 1990.
http://www.facebook.com/pages/JPC-Texson-Ltd/500356593325952
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish
JPC TexsonHuman Resources and Recruitment

Java Road 108 Commercial Centre 108 Java Rd North Point

directions_walk4 mins walk from North Point Station