IT Technical Helpdesk Support / System Administrator – Europe MNC forwarder/logistics service



Technical Skills

  • Accountancy
  • Blackberry
  • ITIL
  • Microsoft Access
  • Procurement
  • Technical Support

Job Description

IT Technical Helpdesk Support / System Administrator – Europe MNC forwarder/logistics service

Location: Within Hong Kong

European multinational sea and air freight forwarder company with 120 staff in Hong Kong office  - is looking for a  IT HELPDESK SUPPORT    - with details as follows :  
  • Diploma/Higher Diploma in Computer Science or above 
  • Minimum 2 years relevant experience in technical support on MS Windows XP/7/8/10, software, hardware, TCP/IP networking. 
  • Knowledge in Forwarding system/Accounting system, Access Gateway, Web Interface is an advantage 
  • Knowledge in ITIL 
  • Experience with security products such as firewall
  • Business level in English and Mandarin
  • Responsible for providing Helpdesk 1st level support
  • Assist in system administration on Forwarding system/Accounting system and Windows server 
  • Software and hardware evaluation, documentation and deployment 
  • Assist in procurement for hardware and software according to our HQ standard
  • Establish support methodologies, processes and procedures to constantly improve quality and delivery 
  • To provide IT support on desktop computers, software, hardware and internally developed applications 
  • Blackberry, mobile device support
  • To support the IT activities for HK, China & Taiwan offices 
  • No trips needed 
  • 13 months salary plus performance bonus 
  • Medical benefits 
  • Dental benefits 
  • Annual leave : 12 days
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JPC Recruiting Services was established in 1990.
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
QualificationITIL Practitioner Level
LanguageEnglish, Mandarin (Putonghua)
JPC TexsonHuman Resources and Recruitment

Java Road 108 Commercial Centre 108 Java Rd North Point

directions_walk4 mins walk from North Point Station