[Janssen] - Supply Chain Specialist


Technical Skills

  • Compliance
  • Customer Service
  • Demand Planning
  • Inventory Management
  • Microsoft Excel
  • Sales
  • SAP
  • Shipping
  • Supply Chain Management

Job Description

[Janssen] - Supply Chain Specialist

Location: Asia Pacific-China-Hong Kong S.A.R.-Mongkok

Johnson & Johnson is the world's most comprehensive and broadly based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices and diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.


  • To support continuous growth strategy and product launch plans, this role will require close collaboration cross functionally to ensure that all specific tasks are completed in a timely manner to support the daily supply chain operation.


  • Maintain SAP inventory – expiry management, product destruction, reconcile with Distributor month end close record
  • Manage inventory and ordering of packaging material
  • Perform assigned tasks in month end write off stock take & annual physical stock count
  • Generate and manage SC reporting –backorder;  inventory report; Order Fulfillment report, month end inventory reconciliation
  • Back-up for demand planning and replenishment processes 
  • Follow up sales order and billings to keep track with monthly business target
  • Coordinate local redressing activities of our distributor and ensure their compliance with GMP/GDP
  • Primary liaison with In-house Sales Team and Distributors on Customer Service issues – order on hold /release; credits, debits, reverse logistics, general enquires, monitoring performance, etc
  • Customer Service Master Data and Account Management
  • Triage Customer Service issues with wholesalers, hospitals and pharmacies
  • Maintain & manage product pricing with Distributors 
  • Manages all Medical Requests, Free Goods/Sample delivery & Good Replacement process
  • Deviation Management via In-House Event Tracking System
  • Monitor shipment from distribution center in Europe and US and work with Freight Forwarder on import clearance and trucking arrangement
  • Maintain systematic application/ filling of shipping and I/E documentation which comply requirement from Custom and Excise Department and Department of Health for pharmaceutical products
  • Work closely with regulatory affairs team on submission/ implementation and the product/insert changes
  • Communicate/ Deploy Standard Operation Procedures and Business Policies and procedures relevant to product supply within Company and distributor
  • Assembles monthly supply chain metrics to Regional SC and global functions as requested.
  • Provide back up to other supply chain team members during periods of absenteeism
  • Take an active role in investigating and implementing new procedures and improvements.
  • Be aware of and work within company policies and industry guidelines



  • University graduate major in Supply Chain/ Logistics management.  
  • The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge or the equivalent.


  • At least 2 years’ experience in supply chain, finance, logistics or similar field (prefer in the pharmaceutical industry)
  • Prefer with Good knowledge of GMP and GWP
  • Understanding of warehousing and distribution processes
  • Understanding on the workings of a Distributor/LSP (4PL) warehouse
  • Familiarity with SAP ERP systems
  • Advance numeracy and Excel skills
  • Provides support in analytics and process development
  • Quick process and systems understanding
  • Strong English communication skills (written & verbal)
  • Experience with supply/demand planning processes & Inventory Management
  • Good presentation skills
  • Personal Skills
    • Proven ability to deliver results
    • Quality
    • Attention to detail
    • Problem solving skills
    • Strong Ownership on the assigned tasks and able to completed within tight timeline
    • Ability to work in teams
    • Ability to work under pressure
    • Ability to work independently
    • Communication (verbal and written English) 

Employment TypeFull-time
Education LevelMaster
Johnson & JohnsonRetail and e-commerce

Grand Century Place, 193 Prince Edward Rd W, Mong Kok

directions_walk12 mins walk from Prince Edward Station