Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Job Description

IT Support

Location: Hong Kong


As part of the Support Team, you are responsible for:

  • Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
  • Troubleshoot the hardware and software in PCs, networking equipment
  • PCs configuration management
  • Responsible for IT projects such as office relocation and system upgrade and migration
  • Set up video conferencing for VIP users when required
  • Manage end user request on the ticket management system
  • Keep track of hardware inventory and hardware rental tracking
  • Coordinate with departments and provide training for end users.


  • Higher Diploma or above in Computer or related discipline
  • 1-2 years relevant working experience in Helpdesk / Internal Support
  • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Understanding of network and server side infrastructure
  • Good command of written and spoken English & Chinese.

Technical Skills

  • Inventory Management
  • Training