Jardine OneSolution

Associate Technical Consultant (Application Operation Support)

Jardine OneSolution
Full Time
Junior (less than 3 years)

Job Description

Associate Technical Consultant (Application Operation Support)

Location: Hong Kong


  • Handle the request or incident case by ticketing system
  • Support and maintain customer data meeting user requirements
  • Application deployment (Application provided by vendors)
  • Knowledge base document update
  • Maintain good teamwork through coordinating with team members, users and vendors
  • Successful service delivery – SLA achievement and high level of customer satisfaction
  • 7 x 24 roster offsite standby call
  • Working location: Tseung Kwan O industry Estate


  • 2 years’ experience or above in supporting internal IT system is preferred
  • Experience on Windows server administration
  • Experience on web base application support
  • Good command of written and spoken English
  • Self-initiative, result oriented and able to work independently