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  • Compliance
  • HR
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Assistant Manager, Process Excellence

Intermediate (3-6 years)


Technical Skills

  • Business Transformation
  • Process Improvement
  • Root Cause Analysis
  • Six Sigma
  • Training

Job Description

Assistant Manager, Process Excellence

Location: HK International Airport

The Role

  • Lead project team and monitor project progress to meet agreed targets according to predefined project timeline
  • Assists process owners or various functional heads to define project scope and identify improvement opportunities
  • Extract and interpret data and information to establish performance measurement, as well as to track progress of company initiatives against key performance indicators
  • Assists in data collection and perform root cause analysis; as well as recommend solutions and validate the effectiveness of implemented solutions
  • Supports process development efforts to ensure these align to organizational objectives, business standards, and customer expectation
  • Supports the Process Excellence and functional teams in the creation, maintenance, and control of all standard operating procedures, process documentation and technical writing
  • This position works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various issues
  • This individual works as a team member in determining departmental needs and serves as a resource for team members; provides coaching and mentoring for the further development of each employee

The Person

  • Bachelor Degree with a minimum of 5 years relevant experience involving process improvement and operations management
  • Lean, Six Sigma Green Belt training & certification or above
  • Experience in leading project with cross-functional teams
  • Excellent planning, organization, analysis, and problem-solving skills
  • Relevant experience of business transformation for service industry is highly preferred
  • Past working experience in aviation industry is an advantage
  • Tactics to lead and motivate project teams
  • Ability to engage and influence business and operator leaders at different levels
  • Ability to communicate effectively in English and Cantonese

A competitive package and promising career prospect will be offered to the right candidate.

For more company information, please visit our website at or recruitment website at

Interested candidate please click Apply Now to apply online

If you have any enquiries, please contact us by either Whatsapp at 6799 3608 or our recruitment hotline at 2216 2222

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result.

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
QualificationSix Sigma Green Belt (SSGBP)
LanguageEnglish, Cantonese

12 Tung Fai Rd Hong Kong Int'l Airport 4/F CNAC House Lantau Island New Territories Hong Kong