Senior Delivery Partner Executive (DPE)



Technical Skills

  • ITIL
  • Negotiation

Job Description

Senior Delivery Partner Executive (DPE)

·    Develops an understanding about the strategic direction of the Global account as it relates to function and business unit.
·    Participates in and supports the tactical service delivery account plan and participates with the Client Partner Executive in strategic account planning, as appropriate.
·    Understands client requirements and assists in setting program objectives.
·    Learn and participate in IBM selling techniques to identify business opportunities with the client.
·    Familiar with operational support requirements, service level objectives, measurement tracking, and able to accurately report status to appropriate levels of management.
·    Performs service delivery Crisis Management, maintains an audit ready posture and meets all business control requirements.
·    Manages global delivery resources and services, if applicable. Effectively meets commitments, able to identify issues and recommends appropriate trade off decisions.
·    Understands and supports IBM's delivery strategy and can translate this into customer/account beneficial improvements.



Bachelor's Degree

SME Skills:
·    Proven track record of delivering and managing global & complex infrastructure projects, program management and team / people management.
·    Having delivered a number of large successful Infrastructure related projects end-to-end.
·    Technically aware and able to manage complex programme SI type jobs
·    Professional qualifications/experience: PMI/PMP and ITIL
·    Management certifications to IBM WW PMM level or equivalent (Prince 2, etc)

Personal Skills:
·    Highly adaptable, good negotiation skills, excellent written and verbal communications skills and Confident.
·    Other: knowledge of IBM if possible and able to rapidly build personal networks across the IBM organisation.

•Bachelor's Degree
•English: Fluent


Employment TypeFull-time
Education LevelNon-specified
QualificationProject Management Professional (PMP)
IBMInformation Technology

10/F, PCCW Tower, Taikoo Place 979 King’s Road, Hong Kong

directions_walk6 mins walk from Quarry Bay Station