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CRM Executive (REF: CT-IT-CRM)



Technical Skills

  • Corporate Communications
  • CRM
  • Customer Service
  • Database Administration
  • Marketing

Job Description

CRM Executive (REF: CT-IT-CRM)

Location: Southern District

Accountabilities – Key Result Areas

  • To support the execution of various CRM and membership programs by coordinating with internal departments on marketing communications and end-to end operation logistics including targeted segmentations, promotion and redemption mechanisms, direct mailings, eDM, SMS, etc.
  • To liaise with potential merchants for new partnership opportunities development and engagement campaigns
  • Database management to prepare regular reports and insights on business performance, marketing intelligence, customer experience and program effectiveness
  • Assistant ongoing system enhancement

Experience / Qualification Requirements

  • Bachelor Degree in Marketing or related business field
  • 2-3 years of working experience with performance in CRM/Loyalty program
  • Highly motivated, proactive and results-oriented
  • Fluent in English and Chinese and able to communicate effectively (written and verbal)
  • Able to handle multi-tasks and work in a fast-paced environment
  • Attention to detail and good organizational skills are essential

Competitive remuneration and benefit package will be offered to the right candidate. Please submit your application on I.T Career or by Email to [email redacted, apply via Jobable]

All data collected is for recruitment purpose only.

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Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese
I.T ApparelsRetail and e-commerce

Southmark, 11 Yip Hing St, Aberdeen

directions_walk10 mins walk from Wong Chuk Hang Station