Hyatt Hotels

Guest Services Officer - Front Office

Hyatt Hotels
Full Time
Junior (less than 3 years)
Upper Secondary / IB / A Level / NVQ to Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Guest Services Officer - Front Office

Location: CN-91-Hong Kong

  • You will be responsible to provide an excellent and consistent level of service to your customers.
  • Contributes to the smooth and efficient running of the Reception within the Rooms Division.


  • Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.

Technical Skills

  • Customer Service
  • Guest Experience