Airport Representative



Job Description

Airport Representative

Location: CN-Hong Kong S.A.R.

  • Based at Hong Kong International Airport, you will be responsible for providing an excellent and consistent level of service to guests
  • Provide a warm welcome, meet and greet guests upon arrival and departure at Hong Kong International Airport
  • Escort Hotel guests from arrival hall and assist guests with transportation arrangement and luggage handling
  • Able to confidently answer enquiries regarding hotel services and Hong Kong tourist information
  • Liaise with Hotel based associates by telephone and email effectively to ensure transportation to Hotel is a seamless experience for guests
  • Monitor and record daily flight times and schedules


  • An enthusiastic ‘people person’ to provide good impressions to guests
  • Well groomed, confident and professional in upholding the Hotel image
  • Multilingual in Cantonese, English and Mandarin
  • Available to work early morning and late nights when required
  • Experienced in Guest Service, preferably with a relevant degree or diploma in Hospitality or Tourism Management
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hyatt HotelsHospitality, Food and Beverage

1 Harbour Rd, Wan Chai ;18 Hanoi Rd, Tsim Sha Tsui

directions_walk13 mins walk from Wan Chai Station