Technical Support Officer – Mobile Device Management

Full-time
Intermediate (3-6 years)

Technical Skills

  • Blackberry
  • Lotus Notes
  • Sales
  • Telecommunications

Job Description

Technical Support Officer – Mobile Device Management

Location: Tsing Yi

Responsibilities:

  • Provide technical consultancy and post-sales support such as on-site system installation, configuration, trouble-shooting and maintenance on Mobile Solutions, Blackberry Enterprise Service and MDM / MRM solutions
  • Ability to deal with customers, IT focal and vendors
  • Perform 7x24 emergency supports for any service incident encountered by clients if required

Requirements:

  • Diploma holder in Telecommunications or related disciplines
  • At least 3 years’ relevant experience in Lotus Domino / Microsoft Exchanged would be an advantage
  • Knowledgeable to support networking and server maintenance
  • With professional qualifications of MCSE / MCSA / MCITP, or any mobile networking is highly preferred
  • Good command of both spoken and written English, Cantonese and Mandarin 

We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please quote our reference number and apply with full resume, present and expected salary by email to [email redacted, apply via Jobable].

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
QualificationMicrosoft Certified IT Professional (MCITP ), MCSA Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer (MCSE)
LanguageEnglish, Cantonese, Mandarin (Putonghua)