Account Service Manager – Premium Corporate

Hutchison Telecom
Full Time
Junior (less than 3 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Technical Skills

  • Customer Service
  • Telecommunications
  • Training

Job Description

Account Service Manager – Premium Corporate

Location: Kwai Hing

Responsibilities:

  • Provide full range of corporate account services including phone and email enquiries / complaints and perform follow-up services
  • Support on new products / services launch, project and customer service initiative
  • Regular visit customers and provide on-site service support if required
  • Organize user training on mobile solution / device if necessary
  • Perform customer service duties and administrative support

Requirements:

  • Degree holder
  • At least 3-year customer service or client service experience
  • Knowledge in IT & Telecommunications would be advantageous
  • Good command of both spoken and written English, Cantonese and Mandarin
  • Computer Literacy and skilful in using online / operation systems

(Candidate with less experience will be considered as Account Services Executive)

We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please quote our reference number and apply with full resume, present and expected salary by email to [email redacted, apply via Jobable].

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.