Vice President Team Leader, Customer Due Diligence - Business Banking

Full Time
Junior (less than 3 years)

Job Description

Vice President Team Leader, Customer Due Diligence - Business Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.
We are currently seeking a high caliber professional to join our team as Vice President Team Leader Business Banking - Customer Due Diligence
Principal responsibilities
  • Lead a team of Assistant Quality Assurance Managers to conduct Know Your Customer activities in support of the Financial Crime Investigation function on the Business Banking Portfolio Managed customers to ensure investigation results are in-line with regulatory, compliance, internal standards and fit for purpose
  • Act as business champion to work with the different levels of Financial Crime Investigation to ensure end-to-end efficiency and effectiveness in the process
  • Track and monitor the end to end process for management control and oversight
  • Share best practices within and among Portfolio Managed teams and internal working partners on Know Your Customer and Financial Crime Investigation


  • Bachelor Degree preferably in Business Management, Finance or Accounting with relevant years commercial experience in the area of relationship management and or service quality management
  • Excellent interpersonal skills and commercial acumen required for rapport building with customers and internal staff 
  • Excellent analytical ability and strong writing skill for quality delivery management report
  • Close to market and obtain up to day industry knowledge, market intelligence and product awareness
  • Strong awareness in compliance of regulations, internal guideline and standards
  • Able to plan, organize and drive through results under conflicting priorities and pressures
  • Strong business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Sound knowledge of Commercial Banking products is a must
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Technical Skills

  • Accountancy
  • Compliance
  • Due Diligence
  • Know Your Customer (KYC)
  • Quality Assurance
  • Relationship Management