Vice President Customer Due Diligence and Onboarding - Corporate Banking
Location: Asia Pacific-Hong Kong-Hong Kong Island-Central
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.
We are currently seeking a high caliber professional to join our team as Vice President Customer Due Diligence and Onboarding.
Play a direct role in leading, coaching and motivating a team of professionally trained onboarding and Customer Due Diligence case managers who are responsible to deliver excellent client onboarding experience to a wide range of HSBC customers and manage the Customer Due Diligence refresh of existing clients.
Accountable for ensuring service excellence at all times and expectations from our internal and external customers are met through the case managers.
Support Head of Onboarding & Customer Due Diligence to maintain an environment in which customer focus, compliance and risk control are key performance criteria.
Implement Onboarding and Client Due Diligence related projects.
Ensure accurate and timely management information reporting.
University graduate with relevant years of working experience
Business focused with records of successful accomplishment in providing consistently outstanding customer service
Detail-conscious and able to work independently
Proven record of delivery within challenging time scale
Highly motivated and prepared to accept challenges
Strong interpersonal, influencing and presentation skills
Proficiency in spoken English, Mandarin and Cantonese, as well as written English and Chinese
You’ll achieve more when you join HSBC.
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- Client Onboarding
- Customer Service
- Due Diligence