Smart Senior - Retail Banking and Wealth Management


Job Description

Smart Senior - Retail Banking and Wealth Management

Location: Asia Pacific-Hong Kong-New Territories-Tai Po

Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Smart Senior.
Principal responsibilities
  • Greet and welcome all of the customers
  • Provide counter service at community counters
  • Direct customers to the appropriate service counter or staff member, and promote the usage of self service banking terminals
  • Answer general customer enquiries
  • Carry out ad hoc administration tasks as required


  • Experience in counter or branch operations much preferred
  • Service oriented approach and with the capacity to maintain a cheerful, positive and enthusiastic attitude
  • Fundamental level of computer literacy
  • Strong interpersonal and communication skills
  • Basic verbal proficiency in English and Cantonese, with knowledge of Putonghua preferred
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station