Service Dealer - Broking Services

Full Time
Junior (less than 3 years)

Job Description

Service Dealer - Broking Services

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Within Retail Banking and Wealth Management, Broking Services provides full investment services in stocks, bonds, currencies, precious metals, commodities and derivatives to retail, corporate customers and financial intermediaries. As a leading full service broker dealer in Hong Kong, our investment services include advisory, execution, risk and portfolio management, custodianship, and margin financing.
We are currently seeking a high caliber professional to join our team as Service Dealer.
Principal responsibilities
  • Deliver efficient and best execution dealing services to clients on equities, futures, commodities, leveraged Foreign Exchange, bullion of overseas market, in a professional manner
  • Deliver excellent customer services with professional telephone manner to customers including but not limited to answer client's enquiry on portfolio holding, balance, market information, news and product information
  • Execute margin control and margin call to customers on overseas market products
  • Work as good team player to assist the Account Executives to serve the customer
  • Review customer profile periodically including Customer Information Statement update
  • Act as First Line of Defence to alert management when suspicious transaction is identified
  • Collaborate with Order Desk for order execution
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Provide price quotation services to customers
  • Cover other Service Dealer in handling customer's call when necessary

Technical Skills

  • Answering Telephones
  • Commodities
  • Customer Service
  • Derivatives
  • Equities
  • Futures
  • FX
  • Microsoft Exchange Server
  • Wealth Management